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San Pablo EDC Rules of Conduct

These Rules of Conduct (Rules) apply to all persons seeking to receive information and/or services and participate in any San Pablo EDC and EDC-affiliated programs. These Rules apply to interactions with San Pablo EDC staff whether in person, via phone, written communication (hard copy or electronic) or any form of online social media.


The San Pablo EDC seeks to ensure all staff and clients are treated with respect and meet the same standards of conduct. The San Pablo EDC does not discriminate nor does it tolerate any discriminatory or harassing behavior in which its clients may engage. The San Pablo EDC reserves the right to terminate service with a client based on the client’s unwelcome behavior, which will be captured according to the Protocol which follows this section.